Everything you need to know about how we get your order from our Mumbai warehouse to your door — fast, tracked, and reliable.
Orders are processed within one business day. Once dispatched, you'll receive an email with tracking information and automated delivery updates. Processing times may be longer during high-volume periods or festivals — we'll contact you if this applies.
Delivery takes up to 10 days from dispatch. If your parcel shows 'delivered' but you have not received it, please inform us within 24 hours — post that, we will be unable to address the issue with our courier partners.
Please double-check your address at checkout. DenimCrew will not issue any refunds or exchanges for orders shipped to an incorrect address provided by the customer. Shipping addresses cannot be changed after an order has been placed.